Winsor and newton calligraphy ink plus#

Return the product via registered post.Please include your order number and sender’s address. Email us to explain why you’re returning the product at Pack the return in the original packaging or suitable packaging.

If you are unhappy with your purchase for any reason, please contact us! This service is only available during opening hours. If you have any questions regarding click & collect, please contact us. There is no minimum order value for click & collect.

You will receive an email to confirm that your order is ready for collection. Place your order as usual & select the 'click & collect' option from the menu at checkout.

AerosolsĪlcohol - inks / solvents containing alcohol Prohibited & Restricted Items for Posting.ĭue to postage restrictions we can not post the following outside of the U.K.

Winsor and newton calligraphy ink plus#

If the importer wishes to return the parcel, any return fees applied by the courierĪnd HMRC such as return shipping, government charges and handling fees, plus a £15 restocking fee will be deducted from your refund. Any deliveries refused due to non payment of fees, will be destroyed by the courier and therefore will not be eligible for refund. Unfortunately we are unable to advise on the amount that this may be. Payment of these may be necessary to release your order from customs on arrival. As the importer, you are responsible for all import duties, customs, local sales taxes and handling fees. Import duty on items produced outside the UK will be levied on orders over €150. VAT will now be applied at your national rate for deliveries to the EU. If your parcel doesn't arrive after 1 month, please contact us. The customer is responsible for any customs charges and customs clearance process varies from country to country and can take anything from 1 week to 1 month to clear or longer. Any uncollected parcels will be returned to us after a certain period.Īll our products are available for delivery within the UK, the Isle of Man and the Channel Islands, however some items, for example aerosols are prohibited to send outside of the UK.įrom January 2021 all parcels posted to the EU will require a customs form, as the U.K. You should then contact the delivery company or post office depot to arrange a redelivery or collect your parcel. If your order is delivered by Royal Mail and cannot fit through your letterbox or a signature is required, the postal worker will post a card through your letterbox and will take your parcel to the local postal depot. If there is no one present to accept an order, the courier will return the parcel to their depot and will leave a card. Most of our orders are shipped via Royal Mail or Parcelforce.Ĭouriers such as Parcelforce require a signature for parcels. Please note orders sent by standard post cannot be tracked. We can not provide a tracking number until your order has been shipped. The tracking information will be emailed, once your order has been shipped. If you have selected the delivery option which includes tracking. Please note that the postal delivery times can not be guaranteed, depending upon environmental factors, postal strikes etc. If you are unsure, please contact us before placing your order. Please note that prices vary, depending on the shipping option.ĭelivery can take 3 - 5 working days and varies depending on which postage option you choose at checkout.